Tuesday, May 14, 2013

Day One Hundred and Seventy Two: Retrospective



I think about the past.
The other day I got a little bit of a snippy text from my coworker, complaining about a scheduling issue regarding a benefit night. He was frustrated because he was the only person working the benefit night and apparently it was causing him trouble.
I almost fired back something snarky in reply about how we had never needed extra people on a benefit night before and if he couldn’t handle this he should consider a new job. I may or may not have said those things out loud from frustration.
But I thought about all the times I used to send snarky text messages to my previous manager and all the times he sent me snarky replies and how the whole thing developed into a giant battle of snarkiness that never ended well.


Instead I just texted that I would keep it in mind for the next time and left it alone. When I did finally get a chance to talk to him, he told me that the frustration stemmed from the fact that the people who were working the benefit night were shit. I’ve had trouble with these people in the past and this was my last straw.
I was glad that I didn’t snap at my coworker, because the issue had nothing to do with scheduling or his ability to work. It had everything to do with a frustrating, high tension situation dealing with idiots. It wasn’t fair for either of us.


The situation has since resolved, but it does make me think about how it must feel to be a manager. Before I could snap off any complaints I wanted to my manager. Now I’m on the receiving end and from here on out I have to pay attention to how I respond to those sorts of things.

Challenge to my Readers:
Before you respond to something, take a deep breath and consider where it might actually be coming from. It’s always better to slow down and breathe.

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