I
have resisted my urge to react violently and have instead settled for deep
breathing.
I’ve
probably complained before about Delivery Douche. They are without a doubt the
most poorly run delivery company I have ever encountered, so of course they’re
the one my shop has a deal with.
I
would love to say that ninety percent of the time they’re fine and it’s the few
and far between ones that bother me, but honestly it’s the opposite. Ninety
percent of the time they are ridiculously unprofessional, dirty, smelly, high
or drunk when they come into my shop. They have cursed at my employees in front
of families and children, dropped/stolen product and been generally rude. I’m
not happy with them, have expressed my unhappiness repeatedly, and thus they are
not happy with me.
I
haven’t had to deal with them in a few weeks so I’ve been hoping they dropped
us from their site. Nope. They called me requesting a cake outside our 24 hour
limit. I worked with them to get them a suitable alternative, but I could tell
they weren’t happy that I didn’t bend over backwards for them. The new girl
manning the phone is understandably tense; she called me seven times in a row,
one right after another trying to reach me while I had customers in the shop.
When I told her to just leave a message, she informed me it was against company
policy. I get it, but it’s damn annoying to have a phone ringing constantly
while I’m trying to help someone.
The
driver they sent me today wasn’t wearing his uniform, so both a customer and I
mistook him for a homeless person. He smelled like it. Plus his hands were so
dirty he left smears on my counter. I’m all for giving people a job when they
really need one, but if they can’t even shower before going to work, maybe they
need to consider working somewhere without people.
Anyway,
I haven’t punched anyone a DD yet, so that’s good. I supposed I can file them
under minor inconvenience, but damn to they drive me nuts.
Challenge
to my Readers:
Some
things can’t be helped. Some things can. Do what you can to survive, because
everyone else is going to make it damn hard on you.
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