Saturday, April 13, 2013

Day One Hundred and Forty Five: Denial


I get a great pleasure out of denying jackasses things that they want.
The other night I had a customer come in well after closing. The only reason they could get in was because I had a couple of customers in the shop still and fire code requires that we keep the front door unlocked when there are people still in the store. Anyway, when she came in with her ugly children in tow, I had already covered the ice cream and closed the register. I told her we were closed and I couldn’t serve her.
“It’s bad business to leave your door open when you’re closed,” was her reply.
Seriously? Seroiusly? That’s your answer? I have to leave the door open, it’s the law, you crazy bitch.


She got all fussy about my door being open but me not being able to serve her and all that other shit. It was more than annoying, it was a new level of jackassery. But it gets better. Apparently the coming in afterhours is a habit for the this woman, because she did it again to me last night.
I got to deny her the ice cream again.
There is a special place in hell for people like this woman. I get to help it along. Too often in the world of customer service, I would be expected to appease this crazy woman. But every once and a while I get to deny people like her things that they want. Why? I don’t know, it’s now salt off my hand when they don’t get what they want. But it certainly makes me feel better.
Sometimes that’s all that is important.

Challenge to my Readers:
I know that being mean is, well…mean. But sometimes mean people deserve just a little bit back.

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